Anti-Social: An Ethnographic Account of Social Media within a Technically Restrictive Agency

  • Benjamin James O'Connor University of Southern Queensland


Social Media Usage is now commonplace, with statistics placing its insertion well into the billions. While social media, as a tool, is designed to foster greater communication and interaction, there remains reluctance by many to incorporate this same level of communication with colleagues and their employer.

This article provides an ethnographic account of an action-research practitioners experience in social media usage within a public-sector agency that discourages and actively restricts social media usage on its ICT networks, and invokes policy against employee social media use. Looking at the three main ways that employees are using social media at work, this examination discusses the implications for the future of collaborative work practices, and engagement with broader professional interests.

Author Biography

Benjamin James O'Connor, University of Southern Queensland

Ben OConnor is a Doctor of Professional Studies candidate with the University of Southern Queensland (Australia), with a background in corporate communication and journalism. He is currently undertaking research in how public sector delivers products and services in areas that cannot be traditionally replicated by the private sector.


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How to Cite
O'CONNOR, Benjamin James. Anti-Social: An Ethnographic Account of Social Media within a Technically Restrictive Agency. Journal of Interdisciplinary Studies in Education, [S.l.], v. 3, n. 1, p. 39-49, dec. 2014. ISSN 2166-2681. Available at: <>. Date accessed: 24 aug. 2019.


social-media; facebook; twitter; linkedin; google; plus; social; communication;